When you become a member you have access to our concierge desk. Not everything can be anticipated. At times you need someone to meet the repair man, to pick up packages, stock your refrigerator, arrange transportation from the airport, let the pest control in your home, receive furniture...well, you get the ideas. All or email our concierge desk 9:00 am to 5:00 pm every weekday. Members receive 25% discount on concierge services.